Every job, and how much it does without you.
01Patching & updates
Patch nights without anyone staying late.
Just does it
- Installs Windows and application updates on PCs in your maintenance window
- Takes a snapshot first, checks every service comes back, rolls back if one doesn’t
- Warns logged-on users and schedules the restart
Asks you first
- Patches servers one at a time, with your go-ahead
- Firewall and switch firmware
02Users & accounts
The calls that interrupt everyone’s morning.
Just does it
- Unlocks locked-out accounts and finds what keeps locking them: an old phone, a saved password, a mapped drive
- Clears the stale credential on the machine that caused it
- Disables an account the moment it’s clearly compromised
Asks you first
- Joiners and leavers: account, groups and mailbox
NEVERDeleting accounts or mailboxes
03Servers & services
Small faults fixed before they turn into outages.
Just does it
- Restarts stopped services and clears stuck print and mail queues
- Frees disk space by archiving old logs and temp files
- Renews certificates before they expire
Keeps watch
- Disks, RAID health and event logs
04Network
DNS, DHCP and the firewall, kept healthy.
Just does it
- Moves DNS to a working forwarder when one stops answering
- Clears stale DHCP leases and tunes lease times when a scope fills up
- Backs up switch and firewall configs and flags unexpected changes
Asks you first
- New firewall rules and VLANs
05Security response
Answered in seconds, not the next morning.
Just does it
- Blocks brute-force sources at the firewall
- Isolates an infected machine from the network
- Removes a malicious forwarding rule from a hijacked mailbox
NEVERWiping, reimaging or deleting anything
06Always watching
The things nobody checks until they fail.
Keeps watch
- Last night’s backup: did it run, and how old is the restore point?
- Microsoft 365 health, risky sign-ins and new mailbox rules
- VPN tunnels, failed logins and certificate dates
NEVERIts own audit trail and permissions, and the tools that watch it
These are typical settings. Your IT manager sets every one, per group of devices: Off, Monitor, Ask or Auto. New sites start on Monitor and move up as Guardian earns trust.
From the morning patrol to patch night.
- Morning patrol
Checks last night’s backup, disks, certificates, the VPN and every overnight alert. FS-02 is filling fast, so old logs are archived before anyone notices.
- “My account’s locked again”
Finds the old phone still trying last month’s password, unlocks the account and tells the user which device to update. No ticket needed.
- The new starter can’t get online
Sees the Wi-Fi scope is full of visitors’ phones. Clears the stale leases, shortens the lease time and checks the new laptop gets an address.
- 340 failed VPN logins in ten minutes
Recognises a brute-force attempt, blocks the sources at the firewall, confirms no login succeeded and notes it in the diary.
- A firewall change is needed
Prepares the rule, the backout plan and the test, then sends it to the manager’s phone. Nothing changes until they tap approve.
- Patch night
Snapshots, patches the PCs, checks the services. One machine doesn’t come back cleanly, so it’s rolled back and flagged in the morning handover.
Less firefighting for everyone.
Your IT manager
- A handover each morning instead of an inbox full of alerts
- Big changes approved from a phone, small ones just done
- A diary and audit trail ready for auditors and insurers
Your engineers
- Routine tickets closed before anyone raises them
- No more late patch nights
- Time back for projects, clients and the hard problems
The business
- Faults fixed before people notice them
- Attacks answered in seconds, day or night
- Everything runs on your premises; your data stays in the building
Want it on your network?
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